As I’ve recently been so much more exposed to the eCommerce world through my current and previous companies, it’s been fascinating to observe the most important factors of an effective feedback loop. With any sort of Commerce business, its essential you do whatever necessary to understand your customers, and luckily, the Internet has helped us understand those interactions (much better than that slip of paper in your hotel room)!
The following image is from Slack (yes I know, but I love the way it expands links) and provides three tools I haven’t actually been able to use (yet). However, I’ve seen demo’s, heard people discuss them, and clearly observed the value they can provide. While I’m sure there’s over 9000 other SaaS offerings touting to intensely aid in your eCommerce business, these really seem to stick out and aid in distinct areas of SEO, Analytics, and Cart mechanics.
Always remember two things:
- Knowledge is Power, especially in business. (so long as it doesn’t negatively go against the vision+mission)
- There are literally 18 SaaS offerings for whatever you’re trying to do, you just have to find them ;)